FAQ’S

What type of wax is used to prepare candles/wax tarts?

   All natural 100% soy wax is used to create both candles and wax melts. Keep in mind, all products are hand poured.

How many matchsticks are in each glass bottle?

   There are approximately 26-30 matchsticks in each glass bottle.

What is the *green seal* ?

   Due to high demand, select products are made to order during the 1-2 business days processing time. Each candle that is made to order will have a green sticker seal. On each sticker, it will list the date in which the candle was created as well as the date the candle can be opened to enjoy strongest scent throw. For best results, please allow up to 1-2 weeks for curing process for strongest scent throw.

When will I receive my order?

   Allow 1-2 business days for your order to be processed and shipped. Once picked up and scanned in by our carrier, domestic orders shipped within the U.S. may take up to 2-3 business days to arrive.

   Once a package is shipped, the tracking information will be sent to you directly via email provided by USPS. We are currently unable to replace missing or stolen packages. If packages become lost in transit please contact USPS for additional assistance at 1-800-275-8777.

Is same day processing available?

   Yes, Same day processing is available for an additional $10. For same day requests, place orders before 1pm Eastern Standard Time Monday-Friday will be shipped same day. If requests are done outside of the window, order will be processed the following business day.